More Channels, More Control
Everything Crisp does, with more channels and AI copilot
Crisp is a solid chat-first tool, but it gates channels like WhatsApp behind higher plans and lacks AI copilot capabilities. RockZap® gives you more native Canais de Atendimento on every plan, Captain AI for agent productivity, and the flexibility to self-host.
- WhatsApp, Telegram, LINE, TikTok included on every plan
- Captain AI copilot for reply drafting and intent detection
- Enterprise features: SLAs, audit logs, SAML SSO
- Self-host on your infrastructure - Crisp doesn't offer this
- Open-source code you can inspect, modify, and contribute to
Crisp
RockZap®See detailed Comparação de recursos below
Visão geral
WhatsApp & Telegram
AI copilot
Free plan
Self-hosted option
Open source
Comparação de recursos
See how RockZap® and Crisp compare across key features.
Canais de Atendimento
IA e Automações
AI copilot for agents
AI-powered replies
Colaboração em Equipe
Relatórios e Métricas
Custom report filters
Hospedagem e Segurança
Cloud hosted
Self-hosted option
Open-source code
Custom data retention
API access
Por que as equipes migram do Crisp
Common pain points that lead teams to explore alternatives.
Channels gated behind higher plans
WhatsApp, Instagram, and Telegram on Crisp require the Unlimited plan. RockZap® includes every channel on every paid plan, with no tier upgrades.
Limited enterprise features
Crisp doesn't offer SLA management, audit logs, SAML SSO, or custom data retention - features growing teams need as they scale. RockZap® has all of these.
No self-hosting option
Crisp is cloud-only. If your team needs to keep customer data on your own servers - for compliance, latency, or data residency - that is not an option. RockZap® gives you full self-hosting with Docker and Helm charts.
Closed-source code
You can't audit Crisp's codebase, customize it beyond their API, or contribute to its development. RockZap® is fully open source with 21,000+ GitHub stars and an active contributor community.
Como o RockZap® é diferente
What makes RockZap® the right choice over Crisp.
More native channels
WhatsApp, Telegram, LINE, TikTok, SMS - all included on every plan. Crisp requires premium plans for most Canais de Atendimento.
Full AI copilot
Captain drafts replies, detects intent, and summarizes conversations. Crisp's AI features are more limited in scope.
Enterprise-ready
SLA management, SAML SSO, audit logs, role-based access, and custom data retention. RockZap® grows with your team.
Active community
Thousands of contributors and users on GitHub and Discord. Get help, share ideas, and shape the product roadmap.
True open source
MIT-licensed code with 21,000+ GitHub stars. Fork it, extend it, or submit a pull request. Total transparency.
Deploy anywhere
Run RockZap® on AWS, GCP, Azure, DigitalOcean, or your own hardware. Crisp is strictly cloud - there's no alternative.
Migrando do Crisp?
Testar o RockZap® grátis and see the difference. Our team can help you migrate your data and get set up.
Perguntas frequentes
Answers to Perguntas frequentes about switching from Crisp to RockZap®.
Is RockZap® a good Crisp alternative for self-hosting?
It's the strongest option. Crisp doesn't offer self-hosting at all. RockZap® provides official Docker images, Helm charts, and detailed deployment docs for running on your own infrastructure.
How does RockZap® pricing compare to Crisp?
RockZap® uses per-agent pricing starting free. Crisp uses flat-rate workspace pricing. For small teams, both can be affordable. For larger teams, RockZap®'s per-agent model gives you more control over costs, and the free plan covers live chat for 2 agents.
Does RockZap® have a co-browsing feature like Crisp?
RockZap® doesn't include co-browsing natively, but it integrates with tools that do. RockZap® focuses on channel breadth, AI, and enterprise features that Crisp lacks.
Can I migrate from Crisp to RockZap®?
Yes. Export your Crisp data and import it into RockZap® via the REST API. The conversation model maps well between the two platforms.
