Full-Platform Alternative
Atendimento Omnichannel with self-hosting, beyond the Shopify ecosystem
Re:amaze has strong Shopify integrations but is tightly coupled to the e-commerce ecosystem. RockZap® serves any business type with 12+ channels, AI copilot, self-hosting, and transparent per-agent pricing, whether you run a shop or a SaaS.
- 12+ channels including WhatsApp, Telegram, TikTok, and LINE
- Works for any business type, not just e-commerce
- Captain AI copilot for faster agent responses
- Free plan available on live chat, with all channels included on paid plans
- Self-host for data sovereignty and compliance
Re:amaze
RockZap®See detailed Comparação de recursos below
Visão geral
Works beyond e-commerce
AI copilot
Free plan
Self-hosted option
Open source
Comparação de recursos
See how RockZap® and Re:amaze compare across key features.
Canais de Atendimento
IA e Automações
AI copilot for agents
AI-powered replies
Colaboração em Equipe
Relatórios e Métricas
Custom report filters
Hospedagem e Segurança
Cloud hosted
Self-hosted option
Open-source code
Custom data retention
API access
Por que as equipes migram do Re:amaze
Common pain points that lead teams to explore alternatives.
E-commerce focused
Re:amaze is built primarily for Shopify and e-commerce teams. If your business isn't e-commerce, much of the product isn't relevant. RockZap® works for any industry.
No AI copilot
Re:amaze lacks an AI copilot for reply drafting, intent detection, or conversation summaries. Agents handle everything manually.
No self-hosting option
Re:amaze is cloud-only. Teams needing on-premise deployment or data residency controls have no option.
Limited Canais de Atendimento
Re:amaze Suportes chat, email, social, and SMS. It lacks native Telegram, LINE, TikTok, and other channels that RockZap® includes.
Como o RockZap® é diferente
What makes RockZap® the right choice over Re:amaze.
Industry-agnostic platform
Suportes e-commerce, SaaS, services, and any other business type. Not locked to Shopify or any ecosystem.
Captain AI copilot
Captain suggests responses, identifies customer needs, and summarizes conversations. Re:amaze has no AI copilot.
12+ Canais de Atendimento
WhatsApp, Instagram, Telegram, TikTok, LINE, SMS, and more. More native channels than Re:amaze.
Transparent per-agent pricing
Simple pricing from free to $99/agent/mo. All channels included on every paid plan.
Self-host anywhere
Deploy on your own infrastructure. Meet data residency requirements Re:amaze cannot.
Open source codebase
The entire codebase is public. Customize it, audit it, or contribute back. You're never stuck.
Switching from Re:amaze?
Testar o RockZap® grátis and see the difference. Our team can help you migrate your data and get set up.
Perguntas frequentes
Answers to Perguntas frequentes about switching from Re:amaze to RockZap®.
Is RockZap® good for e-commerce Suporte?
Yes. RockZap® Suportes all the channels shoppers use: WhatsApp, Instagram, Facebook, live chat, and email. Custom attributes and automation rules let you build e-commerce workflows. It also works for non-e-commerce businesses.
Does RockZap® integrate with Shopify?
RockZap® integrates with Shopify via its API and webhooks. You can pull order data into conversations, trigger automations based on events, and more.
Can I migrate from Re:amaze to RockZap®?
Yes. RockZap® offers CSV import for contacts and the REST API Suportes programmatic data migration from Re:amaze.
Does RockZap® offer FAQ and knowledge base like Re:amaze?
Yes. RockZap® includes a built-in help center with articles, categories, and multilingual Suporte for customer self-service.
