Preços transparentes Alternative
Conversational Suporte without Vendasloft enterprise lock-in
Drift (now part of Vendasloft) pioneered conversational marketing but has moved upmarket with opaque enterprise pricing. RockZap® gives you conversational Suporte with proactive campaigns, AI copilot, and omnichannel messaging at prices you can actually see upfront.
- Preços transparentes e justos, no "contact Vendas" to learn costs
- Omnichannel: WhatsApp, Instagram, Telegram, and more alongside web chat
- Free plan available on live chat, with all channels on paid plans
- Captain AI copilot for agent productivity
- Self-host for data sovereignty
Drift
RockZap®See detailed Comparação de recursos below
Visão geral
AI copilot
Omnichannel
Free plan
Self-hosted option
Open source
Comparação de recursos
See how RockZap® and Drift compare across key features.
Canais de Atendimento
IA e Automações
AI copilot for agents
AI-powered replies
Colaboração em Equipe
Relatórios e Métricas
Custom report filters
Hospedagem e Segurança
Cloud hosted
Self-hosted option
Open-source code
Custom data retention
API access
Por que as equipes migram do Drift
Common pain points that lead teams to explore alternatives.
Opaque enterprise pricing
Drift doesn't publish pricing. You need to talk to Vendas to get a quote, and contracts tend to be annual with enterprise-level commitments. RockZap® publishes pricing on the website, from free to $99/agent/mo.
Absorbed into Vendasloft
Drift is now part of Vendasloft's Vendas engagement platform. The focus has shifted from standalone chat to an enterprise Vendas suite. Teams wanting focused Suporte tooling may find the direction doesn't align.
Web chat only
Drift is primarily a web chat and email tool. It doesn't offer WhatsApp, Instagram, Telegram, or other Canais de Atendimento natively. RockZap® includes 12+ channels.
No self-hosting or code access
Drift is closed source and cloud-only. No option for on-premise deployment or code-level customization.
Como o RockZap® é diferente
What makes RockZap® the right choice over Drift.
Transparent, published pricing
Four plans from free to $99/agent/mo, all listed on the website. No Vendas calls required to learn what you'll pay.
True omnichannel
Web chat plus WhatsApp, Instagram, Telegram, TikTok, email, and more. Drift is limited to web chat and email.
Captain AI copilot
Captain writes draft replies, figures out customer intent, and condenses long conversations. Part of every paid plan, not an enterprise add-on.
Suporte-first design
Built for Suporte teams from the ground up: SLAs, CSAT, team routing, and reporting. Not a Vendas tool adapted for Suporte.
Open source freedom
No vendor lock-in to Vendasloft's ecosystem. Inspect the code, self-host, or migrate anytime.
Self-host anywhere
Deploy on your own infrastructure for data control. Drift offers no alternative to their cloud.
Migrando do Drift?
Testar o RockZap® grátis and see the difference. Our team can help you migrate your data and get set up.
Perguntas frequentes
Answers to Perguntas frequentes about switching from Drift to RockZap®.
Can RockZap® handle Vendas conversations like Drift?
Yes. RockZap® Suportes proactive chat campaigns, contact management with custom attributes, and team routing. Handy for qualifying leads and handling Vendas inquiries alongside Suporte.
Does RockZap® offer chatbots for lead qualification?
RockZap® integrates with Dialogflow for building chatbot flows and includes Captain AI for automated responses. You can build lead qualification workflows using automation rules and bot integrations.
What happens to Drift now that it's part of Vendasloft?
Drift has been integrated into Vendasloft's Vendas engagement platform. The standalone product direction has shifted toward enterprise Vendas use cases. Teams looking for focused, independent Suporte tooling may want an alternative.
Is RockZap® suitable for both Vendas and Suporte teams?
Yes. Multiple team inboxes let Vendas and Suporte operate from the same platform with separate queues, routing rules, and reporting. Both teams see the full customer context.
