Preços transparentes Alternative
Omnichannel inbox with AI copilot, Preços transparentes, and all channels included
Trengo offers a multi-channel inbox but uses conversation-based pricing that can be hard to predict. RockZap® gives you the same channel coverage with AI copilot, straightforward per-agent pricing, and the option to self-host.
- Per-agent pricing, no per-conversation fees that scale unpredictably
- Captain AI copilot for reply drafting and summaries
- Free plan on live chat, with all channels included on paid plans
- Built-in automations, SLAs, and help center
- Option to self-host for data sovereignty
Trengo
RockZap®See detailed Comparação de recursos below
Visão geral
Per-agent pricing
AI copilot
Free plan
Self-hosted option
Open source
Comparação de recursos
See how RockZap® and Trengo compare across key features.
Canais de Atendimento
IA e Automações
AI copilot for agents
AI-powered replies
Colaboração em Equipe
Relatórios e Métricas
Custom report filters
Hospedagem e Segurança
Cloud hosted
Self-hosted option
Open-source code
Custom data retention
API access
Por que as equipes migram do Trengo
Common pain points that lead teams to explore alternatives.
Conversation-based pricing
Trengo charges per conversation, making costs hard to predict as volume grows. RockZap® uses flat per-agent pricing with no conversation limits.
No free plan
Trengo has no free tier. RockZap® offers a free plan for 2 agents, letting you start without financial commitment.
No self-hosting option
Trengo is cloud-only. Teams requiring on-premise deployment or specific data residency have no alternative.
Closed source
Trengo's code is proprietary. No ability to audit how your data is handled or customize the platform at the code level.
Como o RockZap® é diferente
What makes RockZap® the right choice over Trengo.
Predictable per-agent pricing
Flat per-agent pricing from free to $99/agent/mo. No per-conversation fees or surprise charges.
Captain AI copilot
Captain drafts replies, spots customer intent, and creates conversation summaries so agents stay focused.
12+ Canais de Atendimento
WhatsApp, Instagram, Telegram, TikTok, LINE, SMS, email, and live chat. All included on every plan.
Built-in help center
Base de Conhecimento with articles and multilingual Suporte for customer self-service.
Self-host anywhere
Deploy on your infrastructure for data sovereignty. Trengo offers no on-premise option.
Open source codebase
MIT-licensed code that anyone can read, fork, or improve. Switch away anytime without losing your work.
Migrando do Trengo?
Testar o RockZap® grátis and see the difference. Our team can help you migrate your data and get set up.
Perguntas frequentes
Answers to Perguntas frequentes about switching from Trengo to RockZap®.
How does Trengo pricing compare to RockZap®?
Trengo charges per conversation, which can become expensive as volume grows. RockZap® uses flat per-agent pricing with unlimited conversations on every paid plan, plus a free tier for 2 agents.
Does RockZap® Suporte WhatsApp like Trengo?
Yes. RockZap® has native WhatsApp Business API integration with full message Suporte including media, templates, and interactive messages.
Can I migrate from Trengo to RockZap®?
RockZap® Suportes CSV import for contacts and provides a REST API for programmatic data migration from Trengo.
Is RockZap® suitable for European teams like Trengo?
Yes. RockZap® offers EU cloud hosting and self-hosting for teams needing GDPR compliance and data residency within Europe.
