All Features, Every Plan
Every channel and AI copilot on every paid plan, no tier gates
HappyFox is a solid helpdesk but gates channels and AI features behind higher tiers. RockZap® includes all 12+ channels, Captain AI, and automation on every paid plan, plus open-source code and self-hosting.
- All 12+ channels included on every paid plan, not gated by tier
- Captain AI copilot included, no Enterprise-only AI add-ons
- Per-agent pricing starting free. HappyFox requires a paid plan
- Modern API and webhook integrations
- Open source with self-hosting for data sovereignty
HappyFox
RockZap®See detailed Comparação de recursos below
Visão geral
All channels, paid plans
AI copilot
Free plan
Self-hosted option
Open source
Comparação de recursos
See how RockZap® and HappyFox compare across key features.
Canais de Atendimento
IA e Automações
AI copilot for agents
AI-powered replies
Colaboração em Equipe
Relatórios e Métricas
Custom report filters
Hospedagem e Segurança
Cloud hosted
Self-hosted option
Open-source code
Custom data retention
API access
Por que as equipes migram do HappyFox
Common pain points that lead teams to explore alternatives.
Channels gated by tier
HappyFox gates WhatsApp, advanced automation, and some channels behind higher plans. RockZap® includes everything on every paid plan.
AI locked to Enterprise
HappyFox's AI features require Enterprise-tier pricing. RockZap®'s Captain AI is available on all paid plans.
No open-source option
HappyFox is closed source and cloud-only. RockZap® is open source with full code access and self-hosting Suporte.
Limited modern channels
HappyFox focuses on email and chat. RockZap® adds WhatsApp, Instagram, Telegram, TikTok, LINE, and SMS natively.
Como o RockZap® é diferente
What makes RockZap® the right choice over HappyFox.
No feature gates
Every channel on every paid plan, with transparent tiers for automation and AI. Upgrade for capacity, not for basics.
12+ Canais de Atendimento
WhatsApp, Instagram, Telegram, email, live chat, TikTok, LINE, SMS, and more. All included from day one.
Captain AI copilot
Captain drafts replies, understands what customers need, and summarizes threads. Available on all paid plans, not locked behind Enterprise.
Free plan available
Start with 2 agents on live chat for free. HappyFox has no free tier.
Modern REST API
Comprehensive API and webhooks for custom integrations. Build exactly the workflow you need.
Open source and self-hostable
Every line of code is on GitHub. Deploy with Docker, Helm charts, or our one-click cloud options.
Migrando do HappyFox?
Testar o RockZap® grátis and see the difference. Our team can help you migrate your data and get set up.
Perguntas frequentes
Answers to Perguntas frequentes about switching from HappyFox to RockZap®.
How does RockZap® compare to HappyFox for small teams?
RockZap® offers a free plan for up to 2 agents on live chat, with all channels on paid plans. HappyFox requires a paid plan from day one and gates features by tier.
Does RockZap® have ticket management like HappyFox?
Yes. RockZap® Suportes conversation assignments, SLAs, labels, priority levels, and team routing. The shared inbox model works like a modern ticket system.
Can I self-host RockZap® unlike HappyFox?
Yes. RockZap® offers Docker images and Helm charts for self-hosted deployments. HappyFox is cloud-only with no self-hosting option.
Is HappyFox better for enterprise teams?
HappyFox has mature enterprise features but at Enterprise-tier pricing. RockZap® offers SLAs and role-based access from the Business plan, and SSO and audit logs on Enterprise, at a fraction of the cost.
